Outlook Focused Inbox is unavailable?
Brian Lacy
I'm using Outlook 2016, which I was anxious to upgrade to in order to use the new Focused Inbox feature. However, Focused Inbox was not available in the View ribbon menu as I expected. After digging around, I found and added the "Show Focused Inbox" command to a custom "Other" group on the ribbon -- only to find it is grayed out:
I can't find any documentation out there that would explain this. I use Focused Inbox in the Outlook iPhone app, so I doubt its a feature our Exchange admin would have bothered to disable. Any idea why this would be, or how I can activate the feature?
TheEngineer
From the Outlook 2016 help page:
Focused Inbox was first released on Outlook for iOS and Android. All versions of Outlook that receive updates will soon become Focused Inbox capable, including Outlook 2016 for Windows, Outlook 2016 for Mac, Outlook on the web, and Mail for Windows 10. You'll see Focused Inbox once your Office 365 or Outlook.com mailbox is enabled for it.
It sounds like they will enable it when they update Outlook 2016 to be compatible. If you read here, it sounds like it started rolling out to Office 365 customers in early September. I do not have it enabled on my version yet either.
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