In short: my laptop doesn't recognize any HDMI output since I installed Ubuntu 18.04.
I am certain the monitor, the cable and my laptop hardware work well, and my one and only graphic card is the integrated Intel HD Graphics. I have rebooted, updated everything and exhausted all the options I could think of.
Description of the problem:
When I plug in the cable, either on a TV or a standard monitor, the laptop does not react and no option shows in the Display system settings. The monitors screens remain black, with only the message "no Source". The HDMI output was working fine with a previous version of Ubuntu on this very laptop, but I can't get it to work anymore, even with a Live USB with a different Ubuntu version (see below).
System info:
xrandr
command output:
julien@julien-Latitude-E7470:~$ xrandr
Screen 0: minimum 320 x 200, current 2560 x 1440, maximum 8192 x 8192
eDP-1 connected primary 2560x1440+0+0 (normal left inverted right x axis y axis) 309mm x 174mm
2560x1440 60.05 + 59.99 59.99* 59.96 59.95 48.04
[...]
HDMI-1 disconnected (normal left inverted right x axis y axis)
DP-1 disconnected (normal left inverted right x axis y axis)
HDMI-2 disconnected (normal left inverted right x axis y axis)
That output does not change once the HDMI cable is plugged in.
Output of lshw
command:
julien@julien-Latitude-E7470:~$ sudo lshw -C video
*-display
description: VGA compatible controller
produit: Skylake GT2 [HD Graphics 520]
fabriquant: Intel Corporation
identifiant matériel: 2
information bus: pci@0000:00:02.0
version: 07
bits: 64 bits
horloge: 33MHz
fonctionnalités: pciexpress msi pm vga_controller bus_master cap_list rom
configuration: driver=i915 latency=0
ressources: irq:130 mémoire:e0000000-e0ffffff mémoire:d0000000-dfffffff portE/S:f000(taille=64) mémoire:c0000-dffff
Things I have tried:
The result stays the same: nothing happens on my computer, and the monitor's screen stays black, with a message "no Source".
Do you have any ideas? After some extensive search (on this forum and beyond), I have read that it might be a drivers problem, but I also read that Ubuntu had all the appropriate drivers for Intel HD Grpahics cards natively.
Thanks a lot. Please tell me if I should try some things or give additional information.
I am updating this question 8 months later.
The problem solved by itself when I upgraded to Ubuntu 20.04.
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