我一直在尝试将我的电脑从 20h1 更新到 20h2,但 Windows 更新显示错误消息 80007002,当我使用 Windows 10 更新助手手动安装更新时,它会完全下载,然后甚至开始安装并卡在屏幕上的 87%它说不要关闭。该怎么办?这是日志文件。
Matching Profile found: FindRollbackFailure - 3A43C9B5-05B3-4F7C-A955-88F991BB5A48
SetupDiag version: 1.6.0.0
System Information:
Machine Name =
Manufacturer =
Model =
HostOSArchitecture = 1033
FirmwareType = UEFI
BiosReleaseDate = 20160513000000.000000+000
BiosVendor = A12
BiosVersion = A12
HostOSVersion = 10.0.19041
HostOSBuildString = 19041.1.amd64fre.vb_release.191206-1406
TargetOSBuildString = 10.0.19041.621 (vb_release_svc_prod1.201014-1758)
HostOSLanguageId =
HostOSEdition = CoreSingleLanguage
RegisteredAV = Quick Heal Internet Security
FilterDrivers = FileInfo
UpgradeStartTime = 12/20/2020 2:54:38 PM
UpgradeEndTime = 12/20/2020 5:30:40 PM
UpgradeElapsedTime = 02:36:02
CV = Pi3IdU3SlEqpFx93
ReportId =
Error: SetupDiag reports rollback failure found.
Last Phase = Pre OOBE Boot
Last Operation = OOBE boot apply
Error = 0xC1900101-0x4000D
LogEntry:
Refer to "https://docs.microsoft.com/en-us/windows/desktop/Debug/system-error-codes" for error information.
Last Setup Phase:
Phase Name: Pre OOBE Boot
Phase Started: 12/20/2020 4:37:50 PM
Phase Ended: 1/1/0001 12:00:00 AM
Phase Time Delta: 00:00:00
Completed Successfully? False
Last Setup Operation:
Operation Name: OOBE boot apply
Operation Started: 12/20/2020 4:37:50 PM
Operation Ended: 1/1/0001 12:00:00 AM
Operation Time Delta: 0:00:00:00.0000000
Completed Successfully? False
Windows 更新有问题,可能会以多种方式失败。
以下是可能有助于 Windows 更新更好地工作的建议列表:
在以下位置运行 Windows 更新疑难解答:
设置 > 更新和安全 > 疑难解答 > 其他疑难解答 > Windows 更新 > 运行疑难解答
为 Windows 10运行 Microsoft 的Windows 更新疑难解答
通过在提升的命令提示符中运行这些命令来重置 Windows 更新组件:
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.old
net start msiserver
net start wuauserv
net start cryptSvc
net start bits
如果一切顺利,请删除.old
文件夹(或在出现问题时返回它们)。
在提升的命令提示符中运行 DISM 工具:
Dism /Online /Cleanup-Image /ScanHealth
Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /RestoreHealth
在提升的 PowerShell shell 中运行以下命令:
SC config trustedinstaller start=auto
如果没有解决问题,请使用重型枪:使用
就地升级修复 Windows 10 的安装
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