当我在Windows 10上打开Google Chrome时,它几乎立即崩溃了。
详细信息:我的笔记本电脑停止响应(冻结),并且我听到的声音更大(由于系统转储的产生,CPU使用率可能更高)。然后,我长按电源按钮。
所有其他已安装的浏览器(Edge,Internet Explorer,Firefox)运行正常。
我该如何调试?
我已经有一个月左右没有使用Windows了。
我在Linux上工作,但我也有Windows 10,可以进行蓝光播放。
当前Windows 10版本:
1709 (OS Build 16299.248)
我刚刚从Microsoft Update目录手动安装了最新更新:
windows10.0-kb4058258-x64_69f87cf7f2ea83509d5e61ba2d525a103a6d64f9.msu
尽管问题仍然存在,但安装成功。
我还手动下载了更新版本的Google Chrome,并成功安装了它:
64.0.3282.140 (Official Build) (64-bit)
我还通过将以下注册表项设置为来禁用快速启动0
:
Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Power\HiberbootEnabled
并使用以下命令检查文件系统:
chkdsk c: /f
我该如何调试?
编辑1:
我尝试了匿名模式,结果相同。奇怪的是,在启动后,它不会崩溃。我感到困惑和恼火。
编辑2:
我不仅为服务而且为所有功能都启用了DEP:
它没有任何作用,只是尝试了一下。启用它。
编辑3:
我无法切换用户个人资料,因为它会立即使我的操作系统崩溃。虽然,我尝试了匿名模式,结果相同。
编辑4:
我从PowerShell运行了这些命令,结果都很好,没有发现损坏,例如:
DISM.exe /Online /Cleanup-Image /ScanHealth
DISM.exe /Online /Cleanup-Image /CheckHealth
DISM.exe /Online /Cleanup-Image /RestoreHealth
Afterward, I have scanned the OS with SFC utility for any violations. Again, no result.
C:\WINDOWS\system32> sfc /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection did not find any integrity violations.
EDIT5:
As of this moment, I am scanning my system with ESET Smart Security Premium, which I had installed since the system has been started using time-to-time, I have an SSD and a HDD, I will report back.
EDIT6:
I am still in progress with ESET, but I have finished scan with SpyBot 2.6 Free edition, with no results, tracks only. I had this software installed since the same time I use Windows 10 with ESET too.
EDIT7:
ESET did not find any malware. I am now up to running VIPRE Rescue over night in safe mode. Will get back to you tomorrow with results.
EDIT8:
VIPRE Rescue did find 11 instances of malicious files. Removed 7 of them. Currently I'm looking for a good AntiVirus and AntiSpyware software, maybe better than ESET to run in trial mode or freeware tool to remove this mess.
EDIT9:
I have found several high quality solutions like Bitdefender Antivirus Plus 2018, which I have just purchased. Many others are running.
As you can see, my CPU has a lot to do right now, I will get back.
Here is my comment which started the poster on the right path:
Try to :
- run Chrome in Incognito mode
- run it with the
--disable-extensions
command-line option.If either of these helps, then some extension is killing your computer, maybe by mining cryptocurrency, or in short you are infected.
然后尝试使用Revo卸载Chrome,然后清理所有剩余磁盘和注册表,然后再次安装Chrome。
防病毒深度扫描也可能会有所帮助。
即使您认为自己已经清除了所有病毒,也要非常敏锐地注视计算机的运行方式。一些病毒可以存活并重新感染计算机。清除所有内容的唯一肯定方法是重新格式化磁盘,然后重新安装所有内容。
也可以看看 :
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